QuickCartPrivacy policy
Last updated 21 October 2026
This policy explains what information QuickCart handles and why. It covers the QuickCart portal (quickcart.quickgentech.com), the QuickCart Setup app for iPhone and Android, and QuickCart trolleys and counter boxes. QuickCart is run by Quickgen Technologies (Pvt.) Ltd. ("Quickgen", "we").
Who uses QuickCart
QuickCart is used by stores and their staff. Accounts are created by a store owner or by Quickgen; there is no public sign-up. Shoppers use the trolleys in a store but don't have QuickCart accounts.
What we handle
- Staff accounts: name, email address, role at each store (owner, manager or cashier), and when the account last signed in. Passwords are stored only as a secure one-way hash. Sign-in sessions are stored only as hashes too.
- Store information: the store's name, address, phone, email, logo, products, prices, stock, orders and receipts, and the ads shown on trolley screens. At checkout a cashier may add a customer's name, phone and delivery address to an order; that is optional and entered by the store.
- Trolleys and counter boxes: each device's number, Bluetooth name, Wi-Fi network name, when it was set up and last seen, and the barcodes scanned into its cart until checkout. Each device's key is stored only as a hash.
- Emails we send: to send account emails (a new account, a password reset), we use the person's name and email address.
The QuickCart Setup app
- Your sign-in and the store you chose are kept on your phone so you stay signed in.
- Wi-Fi network names and passwords you choose to remember are kept only on your phone. The password is sent over Bluetooth to the trolley or counter box you set up and is never sent to our servers.
- The app uses Bluetooth only to find and set up QuickCart devices. On Android 11 and older, Android requires location permission for Bluetooth scanning; the app does not read, store or send your location.
- The app has no advertising, analytics or tracking.
Why we use it
Only to run QuickCart for the stores that use it: signing in, managing staff and stores, setting up devices, syncing trolley carts, checking out, printing receipts, showing ads on trolley screens, and sending account emails. We do not sell personal information, use it for advertising, or track people across other apps or websites.
Who processes it for us
- Supabase: database and file storage.
- Vercel: hosting of the portal and its API.
- Resend: sending account emails.
They process information only to provide these services to us.
Security
All traffic to QuickCart uses HTTPS. Passwords, session tokens and device keys are stored only as hashes. Each store's staff can see only that store's information.
How long we keep it
For as long as the store uses QuickCart, or until the store or the person asks us to delete it. Password links expire after 1 hour (reset) or 7 days (new account) and work only once.
Your choices
You can ask us to see, correct or delete your information, or to delete your account: see Delete an account or email support@quickgentech.com. A store owner can also remove staff from their store in the portal or the app.
Children
QuickCart is a tool for store staff and is not meant for children under 13.
Changes
If we change this policy we will update the date above. Significant changes are announced to store owners by email.
Contact
Quickgen Technologies (Pvt.) Ltd. · support@quickgentech.com